Frequently Asked Questions
about 90jili.com

You must be at least 21 years old to register and play on 90jili.com. This is a strict requirement in line with Philippine gaming regulations. Age verification is conducted during the KYC process before any withdrawal is approved. Any account found to belong to a person under 21 will be permanently closed immediately.

To complete KYC on 90jili.com, you'll need to submit a valid Philippine government-issued ID and proof of address. Accepted IDs include:

• PhilSys National ID (ePhilID)
• Philippine Passport
• LTO Driver's License
• SSS / GSIS ID or UMID Card
• Voter's ID / Voter's Certification
• PRC Professional ID

Documents must be clear, unaltered, and show your full name and date of birth. KYC is required before your first withdrawal can be processed.

On the 90jili.com Login page, click the Forgot Password link below the login form. Enter the email address associated with your account and we'll send you a password reset link. Check your inbox (and spam folder) within a few minutes. The reset link is valid for 30 minutes. If you still can't access your account, contact our 24/7 live chat support for assistance.

Yes. You can request account closure at any time by contacting our support team via live chat or email. Before closing, make sure to withdraw any remaining balance. If you're closing your account due to gambling concerns, we strongly recommend activating self-exclusion through the Responsible Gaming section of your account settings instead — this provides stronger protections and prevents re-registration during the exclusion period.

90jili.com supports the most popular payment methods used by Filipino players:

• GCash — instant deposits, widely used across the Philippines
• Maya (PayMaya) — fast and reliable e-wallet option
• Bank Transfer — BPI, BDO, Metrobank, UnionBank, Landbank, PNB, Security Bank
• Debit Card — Visa and Mastercard debit cards linked to Philippine bank accounts

All transactions are processed in Philippine Peso (₱). Note that credit card deposits and cryptocurrency are not accepted on 90jili.com.

The minimum deposit on 90jili.com is ₱100 for GCash and Maya. Bank transfer minimums may vary depending on your bank's own transfer limits, but are generally ₱200 or higher. There is no maximum deposit limit for standard accounts, though high-value deposits may require additional verification as part of our compliance process.

GCash and Maya deposits are typically credited to your 90jili.com account instantly or within a few minutes. Bank transfers can take 15 minutes to 2 hours during business hours, and up to the next business day for transfers made on weekends or Philippine public holidays. If your deposit hasn't appeared after 2 hours, contact our support team with your transaction reference number.

Yes — and we encourage all players to do so. In your account settings under Responsible Gaming, you can set daily, weekly, or monthly deposit limits. Once your limit is reached, no further deposits will be accepted until the period resets. Limits can be lowered immediately, but increases take 7 days to take effect as a deliberate cooling-off measure. Visit our Responsible Gaming page to learn more.

Withdrawal processing times on 90jili.com depend on your chosen method:

• GCash / Maya — typically 1 to 3 hours after approval
• Bank Transfer — 1 to 3 business days depending on your bank

All withdrawals require completed KYC verification. Withdrawals requested on weekends or Philippine public holidays may be processed on the next business day. Our team reviews all withdrawal requests to ensure security and compliance.

The minimum withdrawal amount on 90jili.com is ₱200. There is no withdrawal fee charged by 90jili.com, though your bank or e-wallet provider may apply their own transfer fees. We recommend checking with GCash, Maya, or your bank for any applicable charges on their end.

Common reasons for a withdrawal being delayed or rejected on 90jili.com include:

• KYC verification not yet completed
• Bonus wagering requirements not yet met
• Withdrawal account details don't match your registered name
• Pending security review for large or unusual transactions
• Insufficient account balance after pending bets are settled

If your withdrawal was rejected, you'll receive a notification with the reason. Contact our 24/7 support team if you need clarification or assistance resolving the issue.

90jili.com offers a welcome bonus for new players upon their first deposit. The exact bonus amount and structure may vary — check the Promotions section of the 90jili.com platform after logging in for the current offer. All bonuses are subject to wagering requirements before winnings can be withdrawn. New players must complete KYC verification to be eligible for bonus payouts.

Wagering requirements (also called rollover or turnover requirements) specify how many times you need to wager your bonus amount before you can withdraw bonus-derived winnings. For example, a ₱500 bonus with a 20x wagering requirement means you need to place a total of ₱10,000 in bets before the bonus converts to withdrawable cash. The specific wagering requirement for each promotion is stated in the bonus terms. Always read the terms before claiming any offer on 90jili.com.

Yes, most bonuses on 90jili.com have an expiry period — typically 7 to 30 days from the date the bonus is credited, depending on the specific promotion. If the wagering requirements are not met within the validity period, the bonus and any associated winnings will be forfeited. The expiry date for each active bonus is visible in your account's bonus section. Check the individual promotion terms for exact details.

90jili.com offers a wide variety of games for Filipino players, including:

• Slots — hundreds of titles including Fortune Ox and other popular JILI slots
• Live Dealer Games — baccarat, roulette, blackjack, and more with real dealers
• Bingo — fast-paced bingo games popular with Filipino players
• WL Live — live sports and event betting
• Table Games — classic casino table games in RNG format

The full game library is accessible after logging in to your 90jili.com account.

Yes — 90jili.com is fully optimized for mobile play. You can access the platform directly through your mobile browser on Android or iOS without needing to download a separate app. The mobile experience includes the full game library, account management, deposits, and withdrawals. For the best experience, use an updated version of Chrome or Safari on your smartphone.

All games on 90jili.com use certified Random Number Generator (RNG) technology to ensure fair and unpredictable outcomes. Live dealer games are streamed in real time with professional dealers and physical equipment, providing full transparency. Game providers on the platform are established names in the industry with independently audited RTP (Return to Player) rates. Remember that all casino games have a house edge — outcomes are random and past results do not predict future results.

90jili.com operates under applicable Philippine gaming regulations and takes player security seriously. The platform uses SSL (Secure Socket Layer) encryption to protect all data transmitted between your device and our servers. Player funds are held in segregated accounts separate from operational funds. We also conduct regular security audits and employ fraud detection systems to protect all accounts on the platform.

Here are the best practices for keeping your 90jili.com account secure:

• Use a strong, unique password that you don't use on other sites
• Enable two-factor authentication (2FA) in your account security settings
• Never share your login credentials with anyone
• Always log out after playing, especially on shared devices
• Be cautious of phishing emails or fake websites impersonating 90jili.com
• Contact support immediately if you notice any suspicious activity on your account

90jili.com collects and processes personal data in accordance with our Privacy Policy. We collect only the information necessary to operate your account, verify your identity, process transactions, and comply with regulatory requirements. We do not sell your personal data to third parties. You have the right to request access to, correction of, or deletion of your personal data by contacting our support team.

To activate self-exclusion, log in to your 90jili.com account, go to Account Settings → Responsible Gaming, and select Self-Exclusion. Choose your preferred period: 6 months, 1 year, 3 years, or permanent. The exclusion takes effect immediately and cannot be reversed before the period ends. If you need help activating self-exclusion, our 24/7 support team can do it for you. Visit our Responsible Gaming page for full details.

90jili.com provides a full suite of responsible gaming tools, all free and available in your account settings:

• Deposit Limits — daily, weekly, or monthly caps on deposits
• Loss Limits — maximum net loss per period
• Session Time Limits — automatic logout after a set duration
• Reality Check Reminders — periodic pop-ups showing session time and spend
• Cool-Off Period — temporary account suspension of 24 hours to 30 days
• Self-Exclusion — full account closure for 6 months to permanent

Gambling is addictive. Know when to stop. If you're concerned about your gaming habits, please use these tools or seek professional support.

If you or someone you know is struggling with problem gambling, help is available. In the Philippines, you can reach out to:

• PAGCOR Responsible Gaming Hotline — contact PAGCOR directly for referrals to counseling services
• National Center for Mental Health (NCMH) — crisis hotline available for mental health support
• Your local barangay health center — can refer you to appropriate support services

You can also activate self-exclusion on 90jili.com immediately by visiting your account's Responsible Gaming settings or contacting our support team. Gambling is addictive. Know when to stop.